HostGoi Help Center

Find the answer to commonly asked questions and useful web hosting how-to articles

Affiliate Program

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Can I use my affiliate link for self-referrals on accounts I'll use for personal use?How long do my sales/commission remain pending until they are approved?I've made a sale. When and how will I get paid?Am I allowed to bid for HostGoi related keywords on Google?Can my commissions go towards my web hosting costs?

How to Log in to the HostGoi Affiliate Program When Are the Affiliate Sales Commissions Paid?How to Create Tracking Codes and Use Banners How much does it cost join HostGoi Web Hosting affiliate program?How long does it take for a sale to show up in my account?

Getting Started

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How to Create a PHP URL Remote File Uploader Script?How to Install ConfigServer Firewall in Linux Server?How To Register a Domain Name with HosGoi?How To Order Reseller Hosting from HostGoi?How To Purchase a Web Hosting Plan from HostGoi?

How to Install ConfigServer Firewall in Linux Server?How to update DNS Nameserver on Name.com?How to contact WHMCS Support?What are your nameservers?What are Private Nameservers & Why should I use them?

cPanel

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How to Enable/Disable PHP Extension from cPanel?How to change the password of the FTP Account in cPanel?How to Change the PHP version in cPanel using the Select PHP Version Tool How to Edit file in the cPanel File Manager?How to create a new folder or files in the cPanel File Manager?

How to change the PHP Timezone in cPanel?How to Change Language of your cPanel?How to Install an Auto SSL Certificate?How to upload files via the cPanel FileManager?How to move a WordPress site from one directory to another?

WHM

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How to register private nameservers?Registering Private Nameservers with GoDaddy Register Private Nameservers with Namecheap Register Private Nameservers with Network Solutions Registering Private Nameservers with Name.com

Creating a cPanel Account in WHM Terminate an account in WHM Suspending or Unsuspending Accounts in WHM Create Packages in WHM Feature Lists in WHM

Client Area

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How do I cancel my service?Does HostGoi offer refunds?How can I see my available credits and use them?How to get help when you need it?How to enable Two Factor Authentication for Client Area?

How to get help when you need it?How to enable Two Factor Authentication for Client Area?How can I see my available credits and use them?Does HostGoi offer refunds?How do I cancel my service?

Email

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How to check/fetch an email on Apple/iOS?How to Automatically Sync or Fetch a cPanel email on Apple/iOS?How to Change the Signature of an Apple/iOS (Sent from my iPhone)?My outgoing emails are being marked as SPAM, what should I do?How to send email using Mozilla Thunderbird?

How to forward email to Gmail, Yahoo or other e-mail service providers?How to Create Email Account in cPanel?How to change the password of your email account?How to Access your Email Account from cPanel Webmail?How to send email using Mozilla Thunderbird?

Databases

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How to Import MySQL Databases in Command Line?How to Export a Database using phpMyAdmin in cPanel?How to import a database using phpMyadmin in cPanel?How to create a database in cPanel?How to rename a database in cPanel?

How to Repair database via phpMyAdmin in cPanel?How to Export a Database using phpMyAdmin in cPanel?How to Create a Database Username in cPanel?How to Import MySQL Databases in Command Line?How to optimize database via phpMyAdmin in cPanel?

Backups

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How to Restore cPanel Backup?How to generate and download a full backup of your cPanel Account?How to Download Backup of Home Directory, MySQL or E-mail Only?Fully Managed VPS Daily Backup Service

How to Download Backup of Home Directory, MySQL or E-mail Only?Fully Managed VPS Daily Backup Service How to Restore cPanel Backup?How to generate and download a full backup of your cPanel Account?

Troubleshooting

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FTP Error: Connection timeout after 20 seconds of inactivity How to Remove /index.php from WordPress URLs in Windows Server or Plesk Server?php error: Allowed memory size of x bytes exhausted How to do a traceroute?My website is down. What do I do?

How to Fix Your High WordPress CPU Usage Problem php error: Allowed memory size of x bytes exhausted How to access your Server or VPS via SSH?How to Remove /index.php from WordPress URLs in Windows Server or Plesk Server?How to solve 500 Internal Server Error?